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Last Updated September 23rd, 2024
Thank you for supporting Spirit Motor Club. These terms and conditions refer to online entry to our raffle.
a. The result of the raffle draw is final. No correspondence will be entered into. Please keep the ticket / allocated number and / or proof of ticket purchase as proof of your purchase.
b. Winners will be notified within 20 working days and on the Spirit Motor Club website within 10 working days.
c. Where the Promoter is unable to contact a prize winner so that a prize remains unclaimed for six months following the Promoter’s first attempt to notify the prize winner, the Promoter may apply the prize as it sees fit, including re-offering the prize in future raffles.
19. All winners are required to co-operate with the Promoter’s right to publish their win as and where deemed appropriate, and to provide proof of age when requested.
20. In the event of an error, howsoever caused, whether a printing error or otherwise and whether obvious or otherwise, which affects the competition in any way, the Promoter reserves the right to administer the raffle as though the error had not occurred. Where the Promoter deems it appropriate and/or feasible it will notify entrants of the error.
21. Failure to comply with any of these rules may result in the disqualification of the entry. The Promoter reserves the right to disqualify any entry at their absolute discretion.
22. All customer funds to be used in future entries paid to the Spirit Motor Club Raffle are held in a seperate gaming account to maintain a separation from Spirit Motor Club’s own trading income. However, this will not protect customer payments in the event of insolvency. This meets the Gambling Commission’s requirement for the segregation of customer payments at the level of basic protection.
23. Refunds for payment of raffle tickets will be given under the following circumstances: 1) a person under the age of 18 took part in the raffle, including after the draw took place. 2) a credit card was used to enter the raffle for an online payment or payment over the telephone.
3) a duplicate payment was taken due to an Spirit Motor Club technical connection failure, where the refund hasn’t already been processed by bank transfer.
24. The Spirit Motor Club Raffle is subject to the laws of England and Wales.
25. The Promoter’s decision in all matters relating to the Spirit Motor Club Raffle is final. All complaints and disputes will be handled in accordance with the procedure. If your complaint relates to the outcome of your gambling transaction and cannot be dealt with by Spirit Motor Club’s complaints procedure to your satisfaction, you have the right, free of charge, to have the matter referred to the Independent Betting Adjudication Service an independent organisation offering alternative dispute resolution (“ADR”) services. Referral of the dispute to an ADR entity will not restrict your right to bring proceedings in respect of the dispute in a court of competent jurisdiction.
26. Where the draw date falls on a bank holiday the draw will take place the following working day.
Responsible Gaming
The Promoter is committed to operating the lottery in a socially responsible way. If you, or someone you know, need information and/or help with problem gambling, please call the National Gambling Helpline on 0808 8020 133 or visit the Be Gamble Aware website www.BeGambleAware.org.
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